A Vendor vs A Trusted Advisor
Are you a vendor or a trusted advisor? How you position yourself dramatically influences how your customer feels throughout the engagement.
Sales
How Is That Working For You? Perhaps Try This Instead
Every day (no exaggeration), I receive unsolicited emails or LinkedIn messages pimping products or services. The latest batch is in the link building / app development / SEO services realm, but the industries shift. Tomorrow, it may be something else. My question to those taking… Read More »How Is That Working For You? Perhaps Try This Instead
As a small business with little content, can I benefit from marketing automation?
This question is a part of my Free Q&A Series where I answer questions posed by entrepreneurs around the world on sites like Quora, Clarity, and various freelancing forums. ABOSLUTELY! In fact, utilizing marketing automation is likely to result in some great benefits for your… Read More »As a small business with little content, can I benefit from marketing automation?
Negative Reviews Are Opportunities Many Entrepreneurs Miss
If you deal with clients or customers, chances are high that someone will be upset or displeased with your service. Not only that, but they will leave a negative review on every platform they can think of. The web has given a platform for user… Read More »Negative Reviews Are Opportunities Many Entrepreneurs Miss
What Separates a Good Salesperson From a Bad Salesperson
Sales is a cutthroat business! Yet a necessary one. Some of us may be naturally gifted at closing the deal, while others battle an internal voice telling us we cannot sell. Being “good at sales” is actually “being good at people”. People have needs. We… Read More »What Separates a Good Salesperson From a Bad Salesperson
You Want to Buy It?
Over and over, I hear of salespeople getting frustrated. Discouraged that they cannot hit their sales goals. Frustrated that they cannot get a new client to commit. Anxious about the lack of monthly revenue. Yet over and over, I don’t hear them asking the question… Read More »You Want to Buy It?
How to Talk to People
Step 1: Don’t talk to people. Don’t talk at people, either. When we talk to or at people, it presumes we will be doing the talking. Instead, talk with them. Listen to them. This is especially important in difficult conversations. Instead of trying to win… Read More »How to Talk to People
Honing Your Brand Voice
It may seem funny to think of your brand having a “voice.” But the language- the words, terms, phrases- you use in professional communication says a lot about your brand. Those intentional choices provide a consistent feel for your customers. Does your doula service say… Read More »Honing Your Brand Voice
What is Engagement Bait
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How to Choose the Right Digital Marketing Mix to Grow Your Business
Social media, SEO, content marketing, email marketing, PPC — the list of digital marketing tactics go on and on. And on top of that never-ending list, it always seems like there are new marketing strategies popping up every month. With all the different choices, how… Read More »How to Choose the Right Digital Marketing Mix to Grow Your Business