by Emily | Apr 17, 2015 | Sales
You can spend hours Googling the best tips, tricks and best practices on how to ask clients for referrals, but one thing is missing from all those articles: the actual words that are supposed to come out of your mouth. Where is a referral script!? We’ve all been in...
by Emily | Apr 7, 2015 | Sales
Everyone talks about how to get referrals — the ways to get your existing clients to refer you to a new pool of people. We’re guilty of this, too. We’ve written about how to build your agency through referrals, the wrong ways to ask for referrals, and how to do... by Emily | Mar 31, 2015 | Social Selling
We all like simple. In an era where we can order just about anything with the touch of button on our smartphone, we have become more and more accustomed to easy. Remember when we used to have to call to order a taxi? And wait on hold for minutes, and then wait outside... by Emily | Mar 23, 2015 | Launch, Sales, Start
There’s a right and wrong way to do just about everything. With client issues, the right way is always to vocalize concerns and solicit feedback. The wrong way is to ignore issues until they go away. With missed deadlines, the right way is to communicate ahead of time... by Emily | Jan 27, 2015 | Launch, Sales, Start
If you want anything in life, your best bet is simply to ask for it. You may be surprised at how successful this easy (yet bold) approach can be. I’ve seen it work in dozens of scenarios, from being upgraded to first class to receiving a higher salary to getting free...