3 Scripts: Asking Clients for Referrals
You can spend hours Googling the best tips, tricks and best practices for asking clients for referrals, but one thing is missing from all those articles – the actual words that are supposed to come out of your mouth. We’ve all been in that situation, whether professional or personal, where we spend hours researching how to do something, but when it comes to go-time, we just can’t find the right words to say. Or, we never really knew what to say in the first place. That’s especially true for asking clients for referrals. Many of us are shy or feel too pushy when we essentially have to ask current clients…
Someone Referred You…Now What? How to Turn Referrals into New Clients
Everyone talks about how to get referrals — the ways to get your existing clients to refer you to a new pool of people. We’re guilty of this, too. We’ve written about how to build your agency through referrals, the wrong ways to ask for referrals, and how to do the work for your clients so they’ll be more likely to refer you. Well, that’s all great to know, but what the heck do you do once you actually get a referral? There’s not a lot of information out there about how to turn your referrals into new clients. It’s like everyone is more focused on getting names and contact…
How to Get More Referrals by Doing the Work For Your Clients
We all like simple. In an era where we can order just about anything with the touch of button on our smartphone, we have become more and more accustomed to easy. Remember when we used to have to call to order a taxi? And wait on hold for minutes, and then wait outside your pick-up location for an indefinite amount of time? Now we just tap a button and our taxi calls us when it’s time to go. That’s the kind of simplicity we’re used to. And we need to operate under this way of thinking whenever we want people to do something for us. If it’s not easy, they…
The Wrong Ways to Ask for Referrals
There’s a right and wrong way to do just about everything. With client issues, the right way is always to vocalize concerns and solicit feedback. The wrong way is to ignore issues until they go away. With missed deadlines, the right way is to communicate ahead of time and warn your client that the project will be late. The wrong way would be to avoid the client and scramble to get the work delivered, even if it’s sloppy. And, just like every other facet of business, there’s a right and wrong way to ask for customer referrals. And, it’s especially important that you ask for referrals the right way, as…
8 Tips to Build Your Business With Referrals
If you want anything in life, your best bet is simply to ask for it. You may be surprised at how successful this easy (yet bold) approach can be. I’ve seen it work in dozens of scenarios, from being upgraded to first class to receiving a higher salary to getting free samples at a bakery, all from simply asking. The same goes in our professional lives. Do you really want to work with a certain company? Do you want more referrals? You guessed it; just ask. In the business world, client referrals are one of the most lucrative sources of growth. People are more than 30% more likely to trust…