Brands have promises, politicians have taglines, companies have core values, marriages have vows, and society has norms. All mechanisms for instilling trust. We trust a chair will support us when we sit, that our money will maintain value, and our lights will come on when… Read More »The Tactic of Trust: how to authentically build trust
A grace-based culture gives allowance to grow with compassion and empathy It may seem out of place for a leadership and marketing blog to discuss the topic of grace, much less grace in the same sentence as company culture. But the health of an organization… Read More »Grace-culture Vs Us-culture
Finding the balance between choose-your-own-adventure and this-is-how-we-do-it takes intentionality and consistency. If you’ve ever been surprised by “house rules” when playing a board game, you can appreciate how a lack of understanding can be detrimental. Perhaps if you had known the non-traditional rules before starting,… Read More »Where Are the Directions?
We live in an ever-connected society. The technology that was supposed to make our lives easier, actually makes it more frantic. Our need to be connected often shortcuts our ability to connect with those around us. The same with time. Our time-saving technology has tricked… Read More »Time Invested is not Time Wasted
Compassion is seeing a long face and genuinely asking what’s wrong. Compassion is seeing another struggle and offering to help. Compassion is knowing the news will be bad, but asking anyway. Compassion is the essence of care and concern and being willing to help when… Read More »Cultivate a Culture of Compassion