Finding the balance between choose-your-own-adventure and this-is-how-we-do-it takes intentionality and consistency. If you’ve ever been surprised by “house rules” when playing a board game, you can appreciate how a lack of understanding can be detrimental. Perhaps if you had known the non-traditional rules before starting,… Read More »Where Are the Directions?
In communication, nearly every person makes this fundamental flaw in understanding Over the weekend, I was privy to a conversation between two entrepreneurs. I believe they thought they were pitted against each other in debate. From an outsider’s perspective, however, they were a lot closer… Read More »I Didn’t Misinterpret Anything
Jeff Bezos instilled a principle at Amazon called disagree and commit. The idea is that we can disagree with our opposition, but commit to trying their suggestion. More often than not, they don’t know if their idea will work. Just like we don’t know if… Read More »Taking a Risk on Dissent: How to Disagree and Commit
Listening is good, hearing is better. A foundational element to every relationship is communication. Often, we think of communication as projecting our message – through voice, written word, gestures, or signs. More important than talking is listening. And more important than listening is hearing. Hearing… Read More »Listening
What got you to where you are will not get you to where you’re going. On most employee evaluations, we can be categorized in three standards: Exceeds Expectations, Meets Expectations, and Needs Improvement. Those who excel or consistently exceed expectations are often promoted. However, the… Read More »Meets Expectations
I hope we can all agree that hate has no place within your company. However, hate manages to be present even when we don’t realize it. Hiding in unlikely places. It hides in anomosity, resentment, hostility, antagonism, revenge, antipathy, griping, and spite. If allowed to fester,… Read More »Hate Has No Place In Your Organization