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Communication

Monopoly board with game piece

Where Are the Directions?

Finding the balance between choose-your-own-adventure and this-is-how-we-do-it takes intentionality and consistency. If you’ve ever been surprised by “house rules” when playing a board game, you can appreciate how a lack of understanding can be detrimental. Perhaps if you had known the non-traditional rules before starting,… Read More »Where Are the Directions?

team members listening to one another

Listening

Listening is good, hearing is better. A foundational element to every relationship is communication. Often, we think of communication as projecting our message – through voice, written word, gestures, or signs. More important than talking is listening. And more important than listening is hearing. Hearing… Read More »Listening

Meets Expectations

What got you to where you are will not get you to where you’re going. On most employee evaluations, we can be categorized in three standards: Exceeds Expectations, Meets Expectations, and Needs Improvement. Those who excel or consistently exceed expectations are often promoted.  However, the… Read More »Meets Expectations