by Shaun Nestor | Sep 20, 2021 | Sales, Uncategorized
How we frame the question opens up the conversation with our client How we – as the expert – frame our opening statements sets the stage for the interaction with the client. If you’ve ever walked into a retail store and were greeted with, “Let me know if... by Shaun Nestor | Jan 29, 2018 | Sales
Sales is a cutthroat business! Yet a necessary one. Some of us may be naturally gifted at closing the deal, while others battle an internal voice telling us we cannot sell. Being “good at sales” is actually “being good at people”. People have... by Shaun Nestor | Jan 17, 2018 | Sales
Over and over, I hear of salespeople getting frustrated. Discouraged that they cannot hit their sales goals. Frustrated that they cannot get a new client to commit. Anxious about the lack of monthly revenue. Yet over and over, I don’t hear them asking the... ![How to Ask Clients for Referrals [3 Scripts]](https://www.shaunnestor.com/wp-content/uploads/2021/06/cytonn-photography-vwchrczcqwm-unsplash-scaled.jpeg)
by Emily | Apr 17, 2015 | Sales
You can spend hours Googling the best tips, tricks and best practices on how to ask clients for referrals, but one thing is missing from all those articles: the actual words that are supposed to come out of your mouth. Where is a referral script!? We’ve all been in... 
by Emily | Apr 7, 2015 | Sales
Everyone talks about how to get referrals — the ways to get your existing clients to refer you to a new pool of people. We’re guilty of this, too. We’ve written about how to build your agency through referrals, the wrong ways to ask for referrals, and how to do... by Emily | Mar 23, 2015 | Launch, Sales, Start
There’s a right and wrong way to do just about everything. With client issues, the right way is always to vocalize concerns and solicit feedback. The wrong way is to ignore issues until they go away. With missed deadlines, the right way is to communicate ahead of time...