In communication, nearly every person makes this fundamental flaw in understanding Over the weekend, I was privy to a conversation between two entrepreneurs. I believe they thought they were pitted against each other in debate. From an outsider’s perspective, however, they were a lot closer… Read More »I Didn’t Misinterpret Anything
These words have never been used in any marketing campaign promoting goods. Who would use the worst? In a world where your competition uses “the best quality ingredients” and offers the “best customer service” or provides the “best value,” you must position yourself as the… Read More »We Use Only The Worst Quality Ingredients
When we build in public, we open ourselves up to criticism. When we pursue our passion, we put ourselves out there for failure. When we accept the promotion, we will be gossiped about. When we ship a product, sell a solution, or deliver a result,… Read More »The One Bully: Overcoming the Negative Voice
Jeff Bezos instilled a principle at Amazon called disagree and commit. The idea is that we can disagree with our opposition, but commit to trying their suggestion. More often than not, they don’t know if their idea will work. Just like we don’t know if… Read More »Taking a Risk on Dissent: How to Disagree and Commit
There is far more to be thankful for this year than in years past. Personally, I find Thanksgiving to be a “reset”, a time to come together with loved ones after the adventures of summer. Wedding season is over, summer vacations are over, school is… Read More »A Reason For Thanks this Thanksgiving
Applying emotional intelligence to yourself and those around you gives you the insight to see beyond what is happening on the surface.
Listening is good, hearing is better. A foundational element to every relationship is communication. Often, we think of communication as projecting our message – through voice, written word, gestures, or signs. More important than talking is listening. And more important than listening is hearing. Hearing… Read More »Listening
What got you to where you are will not get you to where you’re going. On most employee evaluations, we can be categorized in three standards: Exceeds Expectations, Meets Expectations, and Needs Improvement. Those who excel or consistently exceed expectations are often promoted. However, the… Read More »Meets Expectations
Moving Beyond Your Why – how finding alignment in different perspectives will lead to a stronger team and purpose
When we judge on perception or unspoken expectations, we set our people up for failure.