February 2020

The Quick Thanks

Take a moment today to find something to be thankful for for each person who crosses your path. If you’re a customer service representative, be thankful for each person who is calling: “I am thankful that I have the opportunity to help this person.” Be… Read More »The Quick Thanks

“I would…”

In a mentorship or leadership position, these two words are extremely powerful. By using them, you are telegraphing to your student how they should complete a task, instead of allowing them to solve a problem, fail, or even surprise you with a new approach. Your… Read More »“I would…”